COVID-19

How Wholelife is Conducting Business
During COVID-19

 

Our Protocols During the Pandemic Reflect Our Desire to Put Patient Safety First

 

HOW TO CONTACT US

HOW TO CONTACT US

As always, Colleen works M-F 8:30am-4pm.

If you call 772-283-1200 you will reach her there. If you call after hours, you have the option of leaving a message or being connected directly to me.

All patients have my cell phone number 772-260-2957.

Please call the office if you need help during business hours so Colleen can triage your needs properly.

HOW WE ARE CONTACTING YOU

HOW WE ARE CONTACTING YOU

We have made (or attempted to make) contact with all of our patients multiple times during this pandemic.

We review charts daily and have tried to keep you all on track with routine labs and imaging, and discuss with you how you feel comfortable doing so.

IN-PERSON VISITS

IN-PERSON VISITS

For patients that require an in person visit (vaccinations, physical exams for surgeries, etc), we are scheduling appointments on Wednesdays. Visits are staggered to avoid contact with other patients. I often administer vaccinations in your car to avoid exposure to my office.

Occasionally we must see patients who are unable to mask for various reasons, they are generally seen at the end of the day to give us time to decontaminate our office/air prior to the next visit.

We then have 6 days after these patient exposures for us to manifest symptoms (hopefully not) prior to seeing the next batch of patients the following week.

TELEHEALTH VISITS

TELEHEALTH VISITS

These visits are appropriate for patients with general health concerns and chronic disease management, as well as checkup calls.

DID YOU KNOW? We typically receive more than 35 phone calls/texts daily, make more than 20 outgoing calls daily, and respond to 10-20 emails daily! We love communicating with our patients!

 

We are a small office. These protocols are crucial for our staff and patients to remain healthy. If we get sick, we will be unable to care for you.

 

 

Our promise is to bring you timely and accurate information as we receive it. Nothing is more important to us than keeping you informed.

 

Have you been exposed (or think you may have been exposed) to COVID-19?

Here’s what do do next

 

Whole Life Patients Receive:

  • Dr. Talton’s cell phone number (call/text anytime)
  • Multiple weekly email updates written by Dr. Talton regarding current news and recommendations
  • Personalized approach to care management for each of our patients during quarantine
  • Same-day/Next-day telehealth visits to address new concerns and continue care of your chronic issues
  • Guidance on how to interpret symptoms and where to go for testing (if necessary)
  • Updates from local hospitals and advisory committees to keep our patients informed
  • Latest information on treatments as they evolve
  • Strategic medication plan – help with arranging delivery or no-contact pick up

Though the world seems to have stopped, health concerns like diabetes, high blood pressure, and cancer still need to be addressed. If you’re not currently a Whole Life patient, now is the best time to join.

 

COVID Resource Center:

 

 

  • Richard W.

    Their office calls just to check on me, because I’m not really able to leave my assisted living facility right now. Now that’s caring, personalized service.

    Sue A.

    My cancer could not wait until this crisis was over. Dr. Talton and her staff helped me re-work our plan to get my issue addressed while keeping me as safe as possible. I am so grateful.

  • Brian K.

    Because of the quarantine, my upcoming surgery was cancelled, but knowing Dr. Talton will prioritize me and my procedure once its rescheduled is such a comfort. I know we can pick up right where we left off.

    Karen C.

    These email updates keep me sane. With all the news swirling around me, I find comfort knowing she’s up-to-date with what’s happening, and what she thinks we need to know. I forward them to my friends and family, and they are so impressed with the care I receive. It really is like having a doctor, and a friend.

  • Lucy M.

    To know that if or when I have a problem that she’s just a phone call away is such a relief. Now is the exact time to have a doctor like this!